Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may obtain additional business information such as company registration data, preferred delivery timelines, and budget preferences. This helps us deliver a customized service that aligns with your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to optimize site performance and to understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to process flower orders and deliver exceptional customer service. This includes handling your orders, coordinating deliveries, designing custom arrangements based on your specifications, and communicating about your service needs.

We also leverage information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

PulseGrainTrade respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the specific services they perform for us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal information with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted communications, and restricted access to personal data within our company.

Although we apply robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold significant rights concerning your personal data. Under applicable laws, you may be able to access, modify, delete, or limit how your information is used.

To exercise these rights, reach out using the contact details at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing and gain insights into how visitors interact with our pages. Cookies help us remember preferences and assess site performance.

You can manage cookie choices in your browser settings. Note that turning off certain cookies may impact site features. For more details about how we handle cookies, please see our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only PulseGrainTrade and this site. We are not responsible for the privacy practices of other sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.